DISCRETION, BY DESIGN
Privacy Policy
Your home is private. This policy explains how nine nest handles the information you share with us.
01
Commitment to Client Discretion & Non-Disclosure
We treat every engagement as confidential. Our team members are bound by confidentiality obligations, and we will sign a client-provided non-disclosure agreement on request.
02
Information We Collect
We collect contact details, residence parameters such as approximate size and room count, and walkthrough preferences you submit through our quote and booking forms.
03
Handling of Sensitive Residence Data
Floor plans, inventory lists, and access instructions are shared only with team members who need them, and are used solely to deliver your engagement.
04
Third-Party Disclosure & Vendor Boundaries
We never sell personal information. Information is shared with movers, installers, or other vendors only as needed for your project and under confidentiality terms.
05
Data Security & Retention Schedules
Enquiry details are stored privately with restricted access. We retain information only as long as needed for your engagement and legal obligations, then delete it.
06
Contacting the Concierge Office
To request access, correction, or deletion of your information, contact our concierge office through the walkthrough request form and mark it as a privacy request.
Draft for general information; to be reviewed by qualified legal counsel before reliance. Last updated October 2026.